Privacy Policy

IMS referred as “we”, “us”, “our” on the portal with a registered office at Level One Grand Bella Vista, S.V.Road Bandra West Mumbai 400050 is the authorised owner and publisher of the website. The Privacy policy helps you as the User/Customer to fully understand how we use and collect information of the medical practitioners who access our website. Through our Privacy Policy, we also ensure the complete safety and security of the personal information received from the Customer while accessing our website.

We reserve this right to change, modify, add or delete any of the terms at any given point of time without the prior notice to our customers. If at any given time you don’t agree to the Privacy Policy we would advise you not to use the policy and stop using the services of the website.

1. User Consent


A. All our communication with our customers will take place through emails and only if need persists our executives will give you a call on the registered number.

B. Through using the services of the Website or by accessing the website you are fully deemed to agree to have read all the Terms and have understood the policies. This states that you bound to agree on the privacy policy and thereby offer the consent of using the information.

2. Maintaining Confidentiality

We maintain proper Confidentiality of our customers and strictly adhere to the rules and regulations of the Information Technology Act, 2000 and the Information Technology Rules, 2011. All the information collected on the website is for the purpose of understanding the requirements of our customers in a proper way.We sensibly use the information and properly comply with the high standards of website privacy.

3. Use of Cookies and Information Collection

We collect the information of our users/customers in the form of cookies. All the information collected on our behalf will only be to the extent necessary requirements by us to help you get a satisfied experience with our services. Any kind of information submitted by you on the website will be used for the following things:

A. To carry out all the essential obligations which are raised from the requests made by you to avail our products and services.

B. In order to enhance the productivity and functionality of our website we keep a constant check on the information shared through the portal.

C. To make the Website Content available to you in an effective way.


D. To reach and communicate with you for any future change in our services.

E. To carry out the verification process and keep a check that there is no fraudulent involved by the users during the access of the website.


4. Information Sharing

At IMS we don’t sell, exchange or rent out any personal information to any third party vendors for any kind of commercial purpose. We only access your personal information as per the need and requirement by our designated and most trusted employees at IMS and all such employees are strictly bound to follow the obligations.

5. Safety and Security Policy

We fully guarantee that all your personal information under our scrutiny is fully safe and secure. IMS takes all the precautionary measures to ensure the safety of our customers from any kind of unauthorised access, disclosure or modification. We protect the information with our well integrated advanced technology software which has the provision of encryption of all the information. We store every information on our computer servers that are fully secured. However, we would advise you to fully safeguard and be cautious on the type of information shared on the portal to eliminate any kind of potential risks.

Contact Information


In case of any queries or doubt, you can feel free to connect with our Team by mailing us at operations@imsmedi.com or call us at 022-67674444 .